ANIDENTAL APR SRL, as the author, owner, and administrator of the website anidentalclinic.ro, respects the privacy and security of the personal data processing of every person who accesses the website www.anidentalclinic.ro. Fundamental to our mission of providing you with quality medical services is our commitment to be transparent about the data we collect, how we use it, and the people to whom we distribute it.
I. What legal provisions do we comply with?
In order to comply with our obligation to process the data provided to us in an honest, transparent, and informed manner, we comply with the following regulations:
- Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as “GDPR”);
- Law No. 190/2018 on measures for the implementation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);
- Law No. 506/2004 on the processing of personal data and the protection of privacy.
The institution responsible for enforcing the aforementioned regulatory provisions is the National Supervisory Authority for Personal Data Processing, which has the power to investigate the processing of personal data falling under the scope of Law No. 190/2018 and EU Regulation 2016/679 and to impose sanctions if it finds that personal data controllers have violated the legal provisions, following ex officio reports or based on complaints filed by persons whose rights have been infringed.
II. What data we process
Personal data means any data or information that helps us identify you directly (e.g., your first and last name) when you fill out the contact form. Certain information is less obvious (such as your computer’s IP address, cookies, your computer’s MAC address), but when associated with you, it helps us identify you and thus constitutes personal data.
Ani Dental Clinic’s policy is to collect and process only the data we need to provide you with the most enjoyable experience when using the AniDentalClinic.ro website.
II.1. Your data
In general, we process the following types of data about you:
- First and last name;
- Email address;
- Phone number;
Some of your personal data (“data” or “personal data”) is collected directly from you, and some is collected indirectly, resulting from your browsing and use of associated platforms.
| Purpose of Collection and Processing | What Kind of Data and How? | Legal Basis |
|---|---|---|
| Data You Provide Directly to Us | ||
| Accessing the Contact Form |
We can create an appointment or receive messages from you only if you provide us with the following mandatory personal data:
|
Article 6, paragraph 1, letter b) of Regulation 679/2016 – for the performance of a contract, namely the provision of services |
| Data We Collect Automatically | ||
| Online Browse |
When you enter your data in the contact form, we also use cookies to collect data from your computer, phone, tablet, or other device (“device”). This information allows us to identify you online (“online identifiers”), and we use it to improve your experience as a user of the platform:
|
|
III. What Rights You Have
In accordance with the provisions of the GDPR, you have the following rights:
- Right to Information. You have the right to receive clear, transparent, easy-to-understand, and easily accessible information about how we process your data, including details about your rights as a data subject. This information about your data, the purpose, and how we process it is also included in this Policy.
- Right of Access to Personal Data. You have the right to access the data we process about you free of charge. If you need copies of the data already provided, we may charge a reasonable fee, taking into account the administrative costs of providing the data.
- Right to Rectify Personal Data. If you identify that your data that we are processing is incorrect, incomplete, or inaccurate, you can send us a request for rectification to the email address: contact@anidentalclinic.ro
- Right to Object. At any time, you have the right to object, for reasons related to your particular situation, to the processing of your personal data. We will no longer process your personal data, except if (i) we have legitimate and compelling reasons that justify the processing and that override the interests, rights, and freedoms of any data subjects; or (ii) if the data is necessary for us to establish, exercise, or defend our legal rights.
- Right Not to Be Subject to a Decision Based Exclusively on Automated Processing. You have the right not to be subject to such a decision, even including profiling, which produces legal effects concerning you or similarly significantly affects you. Your right does not apply if the decision: (i) is necessary for entering into or performing a contract between you and Ani Dental Clinic; (ii) is authorized by Union law or internal Romanian law and also provides for appropriate measures to protect the rights, freedoms, and legitimate interests of the data subject.
- Right to Erasure (Right to Be Forgotten). You have the right to ask us to delete your data in any of the following situations: (a) personal data is no longer necessary for the purposes for which we previously processed it; (b) you withdraw the consent on which we based our processing of your data, and there is no other legal basis on which we can base future processing; (c) you object to the data processing based on our legitimate interest, and we cannot demonstrate that we have legitimate grounds that justify the processing and that override your interests, rights, and freedoms; (d) the personal data is processed contrary to the law; (e) the personal data must be deleted to comply with our legal obligations. This is not an absolute right. We may reject your request to delete the data if: (i) we are bound to comply with legal obligations to retain the data; or (ii) if the data is necessary for us to establish, exercise, or defend our legal rights.
- Right to Data Portability. When we process your data based on your consent or the performance of a contract, and by automated means, you will have the right to ask us to transfer your data: (a) to you or (b) to another controller indicated by you. We note that you can only request the portability of personal data that you have actively and directly provided to us.
- Right to File a Complaint with the Supervisory Authority. You have the right to file any complaints with the data protection supervisory authority in Romania, A.N.S.P.D.C.P., regarding how we process your personal data. However, we hope you will decide to discuss with us first before filing any complaints with A.N.S.P.D.C.P. The protection of your data is very important to us, and we assure you that we will take all necessary measures to resolve any issues regarding the control and security of your data.
IV. How Long We Keep Data
Ani Dental Clinic processes your data for the period necessary to fulfill the purposes for which it was collected, as well as in accordance with our personal data retention policies. In certain situations, some legal provisions may require or allow us to retain data for a longer period.
For the purposes for which you have given us consent to process your data, as highlighted in the table above, we will process your data for that purpose until you withdraw your consent for that specific processing purpose, unless we are required to retain this data for a longer period by law, for reporting to public authorities, or to defend our legal rights.
Your consent implies your free, specific, and informed agreement by which you unequivocally accept that your data will be processed by us for the purpose for which you give your consent.
V. What Security We Offer for the Data You Provide
Ani Dental Clinic uses advanced security methods and technologies, along with strict policies applied to employees and work procedures, including periodic audits to protect personal data, collected and processed in accordance with applicable legal provisions.
At the same time, we analyze new technologies in the field and, when and if applicable, we implement them to upgrade our security systems.
VI. Who We Share Your Data With
The personal data you enter on this site in the contact form is not transmitted to other third parties.
VII. Contact Information
If you have questions or complaints regarding this policy, please contact us first.
We have appointed a Personal Data Protection Officer. For any questions or concerns related to this Policy, how we process your data, or your rights, you can contact us at the dedicated email address: contact@anidentalclinic.ro or at the postal address: Strada Constantin Roman Vivu 60-64, Bistrița 420024.
IX. Changes
This Privacy Policy may be modified or updated at any time by Ani Dental Clinic when we consider that certain changes occur in the activities through which we process your data.